Your comments are important to us!

If your experience with our office has been positive we want to know about it!

If your experience with us has not gone well, we want to know about that too!

Please take a few moments and complete the bottom section of this questionnaire and return it to us.

Your questions or concerns will be reviewed and a staff member or I will contact you with our response.


Shirley Dickerson, Chief Appraiser

Titus County Appraisal District

2404 West Ferguson St

P O Box 528

Mt. Pleasant, Texas 75456-0528

903 572-7939

In an effort to measure customer service in our district, we are asking you to take a moment to fill out this customer service questionnaire and drop it in the mail or email to our office.

Click here to download the document

    Your Name (required)

    Your Email (required)

    Please rate the district’s staff on the following topics:

    Professionalism and helpfulness:




    Explains information clearly:


    Promptness of service:


    Problem resolution:


    Additional Comments:

    To Pay Taxes by Telephone

    Please call 1-866-549-1010 and use Bureau Code 3301921

    Contact Information
    P.O. Box 528
    Mount Pleasant, TX 75456-0528
    Monday - Friday 8am - 5pm
    Chief Appraiser
    Shirley Dickerson
    The Appraisal District is giving public notice of the capitalization rate to be used each year to appraise property receiving an exemption under Section 11.1825 of the property tax code for organizations constructing or rehabilitating low income housing: property not previously exempt. 2023 Low income housing apartment capitalization rate : 7.25%-9.25%